The seller is UAB "Abronsa" company, registered in Lithuania, EU. All prices on the site include VAT 21%. If your EU-company is a VAT payer too than we are ready to bill you with 0% VAT rate, for this just select the corresponding option in the cart.
For buyers from non-EU countries we can also sell goods with 0% VAT rate, but in this case, the full cost of the contents will be indicated on the parcel. If, for some reason, you need another declared cost of the contents, then you need to place an order with 21% VAT rate.
You can pay for the order using PayPal or make a SEPA-transfer to our EUR-bank account.
All parcels to EU countries are dispatched from our warehouse in Vilnius, Lithuania the next working day after payment. Also through our company you can order goods from our suppliers, and this is more than 400,000 original spare parts for Japanese and Korean cars, as well as more than 1.2 million non-original substitutes. In front of each product you can find delivery time to our warehouse. All terms are indicated starting from the moment full payment is made. Once full payment is made we start to process your order.
Parcels to EU countries are delivered by DHL. The cost of shipment is fixed - 14 EUR per order (DHL Economy 3-7 days).
To deliver parcels all over the world we use the services of the Lithuanian Post and DHL. Being a regular customer of these postal services we receive big discounts from them. The cost of the worldwide delivery of the parcels weighing up to 2 kg is fixed -14 EUR. For heavier parcels it is calculated separately.
After you have placed and paid for your order we will send you a confirmation to your e-mail address. The moment your order is packed and ready to go, you will receive another e-mail with your shipping confirmation and tracking number.
You can even log into your customer profile for information about your order.
Returns are accepted during 30 days after your purchase. Buyer pays the return shipping cost.
Regarding possible reclamations, always contact us at email@example.com prior to sending the item back. The item must be returned within a total of 30 days and with an explanation of the damage or defect. Don't forget to save your receipt and to include it when shipping the order back to us so we can pay you back for the shipping cost.
We want to become your regular supplier and strive to propose the most favourable prices for our clients. With this aim we developed an additional system of discounts. If you are our regular customer and your monthly turnover exceeds 900 EUR, just write to us at firstname.lastname@example.org and we will be happy to propose you even better prices.